"What will you accept for consignment?"
The Missing Piece® is always looking for gently used, quality furniture and accessories. We do not accept mattresses, appliances or just plain beat-up furniture.

"How do you price my items?"
Consignment is a partnership and The Missing Piece® strives to get you the highest possible price for your merchandise. However, it is in everyone's best interest to price items at a fair market value that will realistically sell within 30 days. When all is said and done, it is market response to an item that truly "sets the price." If an item doesn't sell within 30 days, it will be reduced by 15%. After 60 days, the item will be reduced by another 15%.

"How long is the consignment period?"
The consignment period is 90 days. Should items not sell, you have three options: 1) Pick them up within 5 days of expiration, 2) Direct The Missing Piece® to donate them to charity, 3) Direct The Missing Piece® to sell items at the best price they can obtain.

"When do I get paid and how much?"
You receive 50% of the agreed-upon selling price; The Missing Piece® does all the work. Best of all, your proceeds are automatically mailed to you on the 10th of each month for the previous month’s sales. You don't have to call and ask if your items have sold, nor do you have to make a special trip to pick up your money.

"How long is the wait to have my items picked up?"
Generally we can pick up your furniture within 1-2 weeks of calling.

Frequently Asked Questions About Shopping at The Missing Piece®

"I've never bought furniture from a consignment store before. How does it work?"
Most of the pieces you find at The Missing Piece® are gently-used from another fine home. Some of them are brand new, such as lamps, pillows, rugs, and furniture closeouts. And some are antiques with rich pasts and wonderful futures.

"When I came into your store I expected more of a thrift store look and feel."
Because your home doesn't look like a thrift store, The Missing Piece® doesn't display items in that manner. We try to show you how things would look in your own setting. And we strive to only accept nice pieces as opposed to something someone "needs to get rid of."

"Can I have my purchase delivered?"
Yes, there is delivery service for a reasonable charge commensurate with local furniture store delivery charges.  (See Delivery Services section of this website.)

"Can I buy today and come back and pickup later?"
Yes, you can. You will need to pickup within 5 days of purchase. Monday through Saturday between 10 am and 4:30 pm there is someone available to help you load your purchase. After 4:30 you must provide your own manpower. Please note there are no pickups on Sundays.

"Do you have a layaway plan?"
Yes. Terms are 50% down and the remainder paid within 30 days. No interest is charged. There is a $49 storage fee for any piece over $100 and $10 under $100. If for any reason you don’t complete the layaway payment, you forfeit all monies paid on the purchase.

"When I get something home, if it doesn't look like what I thought it would, may I return it?"
Due to the unique nature of consignments, there are no refunds or returns. No exceptions.

"Can I shop from this Web site?"
Yes. Click on the "Daily Arrivals" link at the left and view items from each day of the week. Click on a category such as "chairs" and see all the chairs in the store.  Enter a keyword at the top right hand corner, such as sleeper sofas, and see all the sleeper sofas in the store. However, due to the nature of buying gently-used furniture, you need to see the piece in person prior to buying it.

"Can I find out if a specific item is still available from this Web site?"
Yes. In the upper right hand corner of this site you may enter an item number. If it is still for sale it will pop up.  You can also check the pricing if you are playing the waiting game.